Before Contacting Customer Support
Please first review our SSL Knowledge Base at http://kb.drundo.net, as answers to commonly asked questions and troubleshooting solutions for common errors are posted there.
Technical support
Currently we offer customer support via our Support Ticket System and Email.
Because specific customer account information is identifiable and helps speed up
resolution, we give higher priority to support tickets generated from the Support
Ticket System. You can log into the support control panel from: http://support.drundo.net
Tickets are answered 24 hours a day, 7 days a week. If you need help and you're unable to log into the control
panel, please send an email with your domain name and user name to support@drundo.net
Limited phone support is available during normal business hours, Monday through Friday, from 9:00am to 7:00pm (Eastern Time).
We are not operating a large call center, so if you do not reach us on the first try, please leave a message.
We make every attempt to return calls within an hour.
Toll Free: 1-888-464-2140
Help on Programming Issues
While we want to help our customers as much as we can, we do not offer free individual website programming,
website design, or consulting services and we must prioritize our technical support on system issues that affect
all our customers.
Network and Servers Status
All Network and Server related issues are posted here Network/Server Status
